Pre-Order
What does ‘Pre-Order’ mean?
It means that you purchase the product in advance, before it is physically in stock.
Once you place your pre-order, we will order the item directly from South Korea manufacturer.
Since the product is being ordered after your purchase, the delivery time will take approximately 2-4 weeks after pre-order is ended.
You are guaranteed to receive the latest Korean styles that are not always available in Australia, and your order is made just for you.
Notice
- All pre-order items are considered final sale and are not eligible for return, exchange, or refund unless the product arrives damaged.
- Once a pre-order has been placed, cancellations cannot be accepted, as production is initiated specifically for your order.
- In the rare event that the manufacturer cannot fulfill the item during the pre-order period, you will be notified via email and issued a full automatic refund.
- Occasionally any shipping delays occur, we will promptly update you via email regarding the status of your order.
- Once your order has been dispatched, you will receive an email containing your tracking information to monitor delivery progress.
If you have any questions regarding shipping or delivery, please do not hesitate to contact us directly, we’re here to assist you.